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Case Study: Major US Manufacturer

EPI-USE assists global company to standardize time and attendance processes and saves the company millions annually

Major US Manufacturer: An Overview

This client is one of the world’s leading manufacturers and distributors of tissue, pulp, packaging, building products and related chemicals.

Starting in 2018, EPI-USE partnered with the manufacturer to provide strategic direction, support, and technical services to optimize time and attendance business practices at close to 200 locations across the United States, affecting 23,000 employees. The project vision was threefold: provide meaningful and actionable overtime and absenteeism analytics in real-time, improve the consumer experience, and improve time to value while increasing scalability.

Project Scope
  • Upgraded from a legacy version of UKG Workforce Central™ to
    Version 8.1
  • Standardization of configuration and business practices
  • UKG functionality expanded to include Advanced Scheduling and Absence Management
  • Completion of comprehensive labour analytic tools that identify
    unplanned overtime labour costs, providing real-time actionable analytics to supervisors
  • Mobile functionality
  • FMLA daily interface created between FMLA vendor and UKG
Key Wins
  • Upgraded to most recent release version
  • $12.3MM saved annually from Labor Optimization
  • 111 attendance policies were standardized to five
  • 170 different functional roles in UKG were reduced to 10 standard role configurations based on job function rather than a job title
  • Over half of all legacy pay codes were consolidated or retired
  • Added functionality provided autonomy and visibility to employees to view schedules and request time off
Quick Facts

Headquarters: Atlanta, GA
Industry: Paper and Pulp
Employee Count: 35,000
Plants: 179 plants across the USA
Systems Replaced: Multiple including paper-based processes