AWS Managed Support
Who is supporting your AWS environment?
After a client goes live with AWS, they still need to support the environment. EPI-USE Services for AWS has the team, tools, and automated systems to support enterprises’ AWS environments. Typical pain points include:
Who carries the pager? Who is on call 24-7, after hours, and over weekends to deal with infrastructure alerts, including system down issues?
Client: “I don’t want to burden my highly-paid and skilled developers with support issues.”
Who takes care of disaster recovery, patch management, and log monitoring?
With AWS, you only pay for the services you use – the challenge is knowing which services you’re using and the associated costs.
Managed Support from EPI-USE Services for AWS
Our services include:
Get reliable and professional support for your AWS environment
Implementation and pricing
A typical engagement starts with an initial assessment of the AWS environment with recommendations to improve security and performance, and to lower costs.
One-time setup fee: 30% of ARR, monthly recurring of 30% of AWS spend or $250/node.