Truelio strengthens security, compliance, and cost efficiency with EPI-USE AWS Managed Services

The Challenge

From Migrated Infrastructure to Cloud-Native Operations

After migrating its workloads from an on-premises data center to AWS, Truelio recognized that migration alone was not transformation. The infrastructure was running on AWS, but it had not yet been optimized to take advantage of cloud-native best practices across security, governance, cost management, and operational monitoring.

As Truelio's client base and service complexity grew, so did the demands on its infrastructure. The team recognized an opportunity to move beyond the initial migration and build a more mature, cloud-native operating model, one with stronger proactive monitoring, clearer cost visibility, and a governance structure built for the compliance requirements of enterprise clients in aviation and financial services.

Truelio needed more than a traditional MSP focused on keeping the lights on. They needed a next-generation managed services partner that could bridge the gap between migration and operational maturity, one that would embed security, FinOps, and proactive governance into daily cloud operations.

The Solution

Next-Generation AWS Managed Services

Truelio was introduced to EPI-USE by its migration partner. Once the teams met, it was clear this was a different kind of managed services relationship. Brian Benavides made a deliberate decision to engage an MSP early, before problems could emerge, rather than trying to manage cloud infrastructure in-house.

EPI-USE embedded automation, continuous optimization, and proactive governance into every layer of Truelio's AWS environment, covering security hardening, CIS benchmark compliance, real-time monitoring, automated patching, FinOps-driven cost optimization, audit support, and disaster recovery.

AWS Services Used

Outcomes & Benefits

A Stable, Secure, and Scalable Platform Built for Growth

Through EPI-USE's next-generation managed services engagement, Truelio transformed its AWS environment into a secure, well-governed, and cost-efficient cloud-native platform. The results go well beyond technical metrics: since partnering with EPI-USE, Truelio has recorded zero unplanned outages, a milestone that has had a direct impact on the team's ability to serve its global client base with confidence. 

For the engineering team, one of the most significant shifts has been in how they spend their time. Previously, engineers absorbed roughly 10% of their working time stabilizing and troubleshooting infrastructure. That same 10% is now directed toward modernizing applications and improving software architecture. The team is no longer in a reactive posture; they are building.

For individual engineers, the day-to-day experience has also changed meaningfully. Server health is visible immediately, alerts surface issues before users notice them, and support is fast and accessible. Having EPI-USE manage infrastructure has also freed Truelio's engineers to dedicate their time to software development, the core of Truelio's value proposition.